Shipping 2018-05-24T12:55:33+00:00

FREE SHIPPING

DXRACER MALAYSIA OFFERS FREE SHIPPING TO CUSTOMER WITHIN MALAYSIA AREA. NO MINIMUM PURCHASE NECESSARY.

SHIPPING REGION

DXRACER MALAYSIA CURRENTLY SHIPS TO MALAYSIA ONLY.

DELIVERY TIME

PLEASE NOTE THAT ALL ORDERS PLACED BEFORE 12PM MONDAY-FRIDAY WILL BE PROCESSED AND SHIPPED THE SAME DAY. ALL OTHER ORDERS WILL BE PROCESSED AND SHIPPED THE NEXT BUSINESS DAY.

DELIVERY METHOD 

ORDERS WITHIN WEST MALAYSIA ARE SHIPPED VIA AIRPAK EXPRESS/GDEX/SUREREACH/NINJAVAN/COMMON CARRIER (1-3 BUSINESS DAYS). ORDERS WITHIN EAST MALAYSIA ARE SHIPPED VIA FREIGHT FORWARDER (10-21 BUSINESS DAYS, UPGRADABLE TO AIR FREIGHT FOR 2-5 BUSINESS DAYS SHIPPING).

ONSITE DELIVERY & ASSEMBLY

SELECTED AREA WITHIN KLANG VALLEY ONLY. YOU MAY CALL US (+603-5880 5552) TO CHECK FOR ELIGIBILITY OF YOUR SHIPPING DESTINATION.  

TRACKING

YOU CAN TRACK YOUR PACKAGE ON COURIER’S WEBSITE. YOU MAY FIND TRACKING NUMBER AND COURIER USED ON YOUR DELIVERY ORDER WHEN YOUR ORDER HAS SHIPPED. YOU WILL BE NOTIFIED VIA EMAIL.

SHIPPING DAMAGE

DXRACER MALAYSIA DOES NOT SHIP ANY PRODUCT THAT IS NOT IN PRISTINE CONDITION. DURING SHIPPING, HOWEVER, PRODUCTS MAY RECEIVE DAMAGE FROM TRANSIT DUE TO MISHANDLING. IF YOU HAVE RECEIVED DAMAGED PRODUCT, PLEASE SEND AN EMAIL WITH YOUR ISSUE WITHIN 24 HOURS OF RECEIVING THE PRODUCT, AS WELL SE IMAGES OF THE DAMAGE, TO INFO@DXRACER.COM.MY.