FREE SHIPPING

DXRACER MALAYSIA OFFERS FREE SHIPPING TO CUSTOMER WITHIN WEST MALAYSIA. NO MINIMUM PURCHASE NECCESSARY.

SHIPPING REGION

DXRACER MALAYSIA CURRENTLY SHIPS TO MALAYSIA, SINGAPORE, AND BRUNEI. DXRACER MALAYSIA DOES NOT CURRENTLY SHIP TO PO BOX.

DELIVERY TIME

PLEASE NOTE THAT ALL ORDERS PLACED BEFORE 12PM MONDAY-FRIDAY WILL BE PROCESSED AND SHIPPED THE SAME DAY. ALL OTHER ORDERS WILL BE PROCESSED AND SHIPPED THE NEXT BUSINESS DAY. ORDERS SHIPPING TO SINGAPORE IS SHIPPED EVERY THURSDAY.

DELIVERY METHOD

ORDERS WITHIN WEST MALAYSIA ARE SHIPPED VIA AIRPAK EXPRESS/GDEX/SKYNET/TAQBIN/COMMON CARRIER (1-2 BUSINESS DAYS). ORDERS WITHIN WEST MALAYSIA AND BRUNEI ARE SHIPPED VIA FREIGHT FORWARDER (3-5 BUSINESS DAYS). ORDERS TO SINGAPORE ARE SHIPPED VIA AIRPAK EXPRESS SINGAPORE (2-3 BUSINESS DAYS ON EVERY THURSDAY).

TRACKING

YOU CAN TRACK YOUR PACKAGE ON COURIER’S WEBSITE. YOU MAY FIND TRACKING NUMBER AND COURIER USED ON YOUR DELIVERY ORDER WHEN YOUR ORDER HAS SHIPPED. YOU WILL BE NOTIFIED VIA EMAIL.

SHIPPING DAMAGE

DXRACER MALAYSIA DOES NOT SHIP ANY PRODUCT THAT IS NOT IN PRISTINE CONDITION. DURING SHIPPING, HOWEVER, PRODUCTS MAY RECEIVE DAMAGE FROM TRANSIT DUE TO MISHANDLING. IF YOU HAVE RECEIVED DAMAGED PRODUCT, PLEASE SEND AN EMAIL WITH YOUR ISSUE WITHIN 24 HOURS OF RECEIVING THE PRODUCT, AS WELL SE IMAGES OF THE DAMAGE, TO INFO@DXRACER.COM.MY.